These modules explain how technological advancements have impacted the way in which business interact with its customers and showcases why is important for businesses to leverage on the opportunities that have arisen in the current context.
We discuss some success stories, and we explain the implications of not embracing the opportunities arisen by the changing environment.
Digital Transformation is not a simple concept to execute. The whole organisation must be aware of its importance, its approach for implementation and more importantly they need to be fully involved in the whole process.
This module explains how to successfully build engagement across an organization. We will discuss questions needed to be asked in order to form key performance indicators needed to properly track progress.
Embarking into a well-designed and well-planned digital strategy doesn’t mean that everything will go according to the plan. The unexpected occurs and the marketplace continues to evolve, therefore a mindset ready for change will be crucial in this process.
In this module we highlight the key ingredients to maximise the success of your digital vision. From your clients and staff to the leadership team that will lead the process.
In order to really succeed in your transformation efforts, it’s not enough to just invest in new equipment and technology; you need to take the time to understand the changes you need to make, and how to get everyone else on board.
Understanding that delivering the required changes it takes human effort, in this module we also explore the concept of human transformation, and we discuss the importance of having the right culture, people, skills and mindsets to make things happen.
The high definition video-lectures are designed by our specialist product teams and leading industry experts who create an update our course content on a continuous basis
The discussion forums are designed to explore topics & issues. You will interact and learn from fellow students who face similar challenges and provide different POV to the discussions
Interact with your course instructor to obtain the support to advance towards your certification